QR Ph

What if the merchant says they don’t accept or work with Skyro, but they have a QR Ph payment option available?

Don’t worry, boss. If the merchant accepts QR Ph, you can usually still pay using SkyroCredit, even if they say they don...

I have an error while scanning a QR Ph → Which Skyro products are enabled for QR Ph payments? → How do I scan a QR Ph code using the Skyro app? → Are there any fees when I scan a QR Ph code? → How can I verify that a QR PH code is officially approved by BSP? → How can a merchant confirm that my QR PH payment was successful? → The merchant says they didn’t receive the money, but the amount was deducted from my SkyroCredit. What do I do? → What are my rights as a consumer if i paid successfully with QR Ph and I have a reference number of my payment? → Should the merchant release the purchase and investigate the payment on their side OR can they refuse to release the purchase?

a. If the merchant refuses to release the purchase, should I try paying again with SkyroCredit or SkyroPondo, or just pa...

a. If the merchant refuses to release the purchase, should I try paying again with SkyroCredit or SkyroPondo, or just pay via cash or another online payment method?

The merchant should honor a successful payment. If the merchant refuses to release the item, do not pay again using Skyr...

How is QR Ph different from InstaPay QR?

QR Ph is the national QR code standard from the Bangko Sentral ng Pilipinas (BSP). It lets you pay merchants or receive ...

How to use QR Ph in the Skyro app?

Follow these steps to use QR Ph in the Skyro app: Open the Skyro app Tap the QR icon on the home screen Scan a QR Ph cod...

Can I pay with QR Ph online?

Yes, boss! You can use SkyroCredit to pay online with QR Ph. Follow these steps: Pick an item and choose QR Ph as your m...

Can I use QR Ph to pay for my other loans?

Yes, boss! You can use QR Ph to pay for your other Skyro loans, The transaction fee costs only ₱10. Learn how to pay usi...

Can I use QR Ph for cash-out?

No, boss. QR Ph in the Skyro app is only for paying merchants. It cannot be used to cash-out money.

Can I use QR Ph to transfer money?

No, boss. QR Ph in the Skyro app is used only for merchant payments, not for sending money to another person.

What can I buy via QR Ph?

You can buy almost anything via QR Ph, boss, whether it’s food, groceries, medicine, snacks, café treats, or basics from...

What’s the difference between static QR Ph (printed) and dynamic QR Ph (on-screen) codes? (Miro board)

Static QR Ph (printed) The QR code is printed and stays the same every time you scan it. You usually see it on a standee...

How long does it take for the QR Ph payment to be posted on merchant’s end?

QR Ph payments usually arrive quickly, but if not, it might be due to weak signal, a full inbox, or the cashier checking...

Where is QR Ph accepted?

Whether it’s a sari-sari store, a drugstore, grocery, shop, or restaurant, as long as there is a QR Ph code available, y...

a. Can merchants not accept QR Ph payments, but accept other QRs, specific to just one or a few financial apps?

Yes, boss. Some merchants may limit the QR payments they accept. There are stores who may choose not to accept QR Ph and...

b. Can merchants refuse to accept SkyroCredit or SkyroPondo as a mode of QR payment, if they accept QR Ph?

Yes, it can happen, boss. Some merchants may ask you not to use SkyroCredit or SkyroPondo, even if they accept QR Ph. Wh...

What if the merchant says they don’t accept QR Ph payments, only via GCash or Maya?

If the merchant does not accept QR Ph, you won’t be able to use SkyroCredit to pay. Here’s why: SkyroCredit works only w...

What to do if I have an error while scanning a QR Ph code?

If you encountered an error while scanning a QR Ph code, it could be due to any of these reasons: The QR code is not a Q...

Which Skyro products are enabled for QR Ph payments?

SkyroCredit can be used to pay for any purchase as long as QR Ph payment is accepted, boss. -> Can I pay via QR Ph from ...

Can I pay via QR Ph from my SkyroPondo?

Yes! if you have enough money in SkyroPondo, you can use it to pay for your purchase.

Can I exceed my limit when paying with QR Ph using SkyroCredit?

If your SkyroCredit limit isn’t enough for the purchase, SkyroPondo can cover the remaining balance. If there’s enough b...

What if I want to pay more than my available SkyroCredit balance using QR Ph?

If your SkyroCredit limit isn’t enough for the purchase, you can top up your SkyroPondo or use another payment option, l...

What should I do if I entered an incorrect payment amount?

If you input the wrong amount, please chat with us in the Skyro app so we can help with correcting your payment.

How do I scan a QR Ph code using the Skyro app?

To scan a QR Ph code, open your Skyro app and tap the QR icon on the home screen.

Are there any fees when I scan a QR Ph code?

There are no fees to scan a QR Ph code using SkyroCredit, boss!

How can I verify that a QR Ph code is officially approved by BSP?

You can verify that a QR Ph code is legit and officially approved by BSP through the following ways, boss: Look for the ...

How can a merchant confirm that my QR Ph payment was successful?

Boss, after you scan and pay using QR Ph, the merchant can confirm it in a few quick ways: They’ll get an instant notifi...

The merchant says they didn’t receive the money, but the amount was deducted from my SkyroCredit. What do I do?

Why does this happen, and what can be done on the spot? If the merchant says they didn’t receive the money but you alrea...

What are my rights as a consumer if i paid successfully with QR Ph and I have a reference number of my payment?

Boss, if your QR Ph payment was successful and you have a reference number, you have the right to: Use the reference num...

Should the merchant release the purchase and investigate the payment on their side OR can they refuse to release the purchase?

Yes, boss. If the amount has already been deducted from your SkyroCredit, the payment is considered successful, and the ...