Skyro Help Center

I have an error while scanning a QR Ph → Which Skyro products are enabled for QR Ph payments? → How do I scan a QR Ph code using the Skyro app? → Are there any fees when I scan a QR Ph code? → How can I verify that a QR PH code is officially approved by BSP? → How can a merchant confirm that my QR PH payment was successful? → The merchant says they didn’t receive the money, but the amount was deducted from my SkyroCredit. What do I do? → What are my rights as a consumer if i paid successfully with QR Ph and I have a reference number of my payment? → Should the merchant release the purchase and investigate the payment on their side OR can they refuse to release the purchase?

a. If the merchant refuses to release the purchase, should I try paying again with SkyroCredit or SkyroPondo, or just pay via cash or another online payment method?


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