Skyro Help Center

I’m having issues during face scan

Boss, if there is an error during selfie verification:

  • Use good lighting

  • Remove glasses or anything blocking your face

  • Make sure your face is clearly visible

  • Hold your phone steady

If the issue continues, call +63 919 170 0700 for help.

Was this helpful?

Related articles

How to manage my personal data?

You can check your personal data directly in the Skyro app, boss: Home → Tap you...

Why should I update my personal data? -> How my data is processed at Skyro? -> How to change my phone number? -> How to change my email? ->How to update my references? -> How to update my ID info? -> I want to change my nickname -> How to contact Customer Care? -> How to log in -> I didn’t receive an OTP for login -> I’m having issues during face scan -> How do I deactivate my account? / -> How can I delete my data? I forgot my password -> Job change and loan approval

Switching jobs? Here’s how it can affect your chances of loan approval (potentia...

Why was my Skyro loan not approved? -> What can I do to be approved next time -> Why can’t I download the Skyro app? -> Why can’t I log in to my Skyro app?