Skyro Help Center

Payment Change

Why can't I see the payment change feature in the app?

There can be two reasons for that: Payment change feature is part of Flexi product. This product is currently being test...

What is the payment change feature?

This is our new feature that allows Skyro customers to decrease or increase their monthly payments based on their financ...

Does this change affect only current due or all my future payments?

The change applies to all future payments. However, if you make the change within 5 days before the due date, your curre...

How does payment change affect the loan term?

When you increase payments, you'll pay off the loan faster. If you decrease payments, it will take longer to pay off the...

How can I do payment change?

Payment change can be made one week after the loan has been issued. Here's how you can modify your payment: Go to Skyro ...

Does increasing the payment amount save me money?

Yes, by increasing your payment amount, you reduce the interest. The exact amount saved is displayed in the Skyro app wh...

Is the payment change feature free?

Yes, it's entirely free, but you can only do it up to 4 times during your loan period.

How many times can I change the monthly payment amount?

4 times during the loan period.

Why can't I increase the monthly payment amount?

You can't increase your payment amount because you have only 1 or 2 payments left to repay the loan. In such cases, incr...

Why can't I decrease the monthly payment amount?

In case of 12 month loan, you'll be able to decrease the payment amount in the app once you make your first payment.

If the loan term has changed, does it affect my insurance term?

For Device Protection (ADLD or Extended Warranty), any loan term changes don't affect the initial insurance term. For Lo...