How to change my payment amount in Flexi?

Go to your loan page and tap the Flexi widget on your home screen to change your payment amount. You can lower your monthly amount if money is a bit short, or increase it to pay off your loan faster.

How much does Flexi cost?

Flexi costs a small percentage of your monthly loan payment, so the amount may be slightly different depending on your loan, boss.

You’ll see the exact fee before you activate it.

We always recommend checking the details first in the app.

• The fee is automatically added to your monthly payments when Flexi is active.

• If you cancel Flexi, the fee won’t be charged next month, unless you’ve already used it this month.

If your payment is already overdue, we won’t charge you for Flexi. Why?

• Because we understand things might already be difficult, and we don’t want to add to what you owe.

• And since Flexi doesn’t work when a payment is overdue, there’s no need to charge you for it.

Can I use Flexi when overdue?

No. Flexi can only be used when payments are up to date.

How can I cancel my Flexi?

You can cancel Flexi by chatting with Customer Care in the Skyro app.

• If you’ve already used Flexi this month, the cancellation starts next month, and you’ll still be charged for this month.

• If Flexi hasn’t been used this month, the cancellation is immediate and no fee will be charged.

  
  Note: Service fees already paid for Flexi can’t be refunded. You can always re-activate Flexi later in the app if needed, boss!